Effective date: 2026-05-10
This page explains what data the app may access and how it is used. This is a general policy template and should be reviewed by your legal/compliance team before production release.
What we collect
- Account information: email/username and profile details you provide.
- Medical records/documents: information you upload or create inside the app.
- Appointment details: appointment time, provider, and the reason you provide.
Location data
If you grant permission, we use your location to show nearby hospitals and estimate distances. Location is used while you use the app and is not required to use other features.
Camera, photos, microphone, and speech recognition
The app may request access to the camera/photo library to attach images to medical records and triage notes. It may request microphone and speech recognition access for dictation when writing notes.
How we use your information
- To provide core app functionality (login, appointments, records, documents).
- To display nearby facilities and map features when you enable location services.
- To improve reliability and security (error logs and operational monitoring on the server).
- For optional AI features when you explicitly allow data sharing in the app.
AI assistant (third-party AI processing)
Optional AI features send health-related text you enter to Innovator Generation
at https://api.docsoncalls.com/api/medical-records/ai-assist/, where
Ollama (open-source LLM on our servers) generates a reply.
The app asks for your permission before any data is sent.
We do not sell your data or send it to consumer AI chatbots for advertising or training.
Data sent may include: typed or dictated symptoms, questions, notes, SOAP drafts, and record excerpts you select.
Uses: general information and documentation help only—not diagnosis or emergency care.
Your choices: decline in the consent dialog, or revoke later in app Settings → AI data sharing.
We apply HTTPS, access controls, and the same privacy protections described here to AI processing on our infrastructure.
Sharing
We do not sell personal information. Data may be shared with healthcare providers you interact with in the app, service providers that host our API (including AI on our servers), and authorities when required by law.
Data retention
We retain data as needed to operate the service and comply with applicable laws. You may request deletion of your account and associated data where legally permitted.
Contact
For privacy questions, contact info@innovatorsgeneration.com.